afb365 Privacy Policy

E-wallet adoption in Southeast Asia has grown significantly over recent years, with services like DANA, e-wallet, and mobile banking becoming primary payment rails for millions of users. This page describes what we collect when you use afb365 and how we keep that data protected. Our privacy practices are built around compliance with regional regulations and respect for your personal information.

We collect data only when necessary to provide our service: account verification, payment processing, fraud prevention, and customer support. We use industry-standard encryption for all data transmission and storage. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification vendors, and regulatory authorities where legally required.

This policy applies to all users of afb365, regardless of location. However, because we operate under jurisdiction-restricted access, our data handling reflects the regulations of the jurisdictions where we provide service. If you are based in Jakarta, Surabaya, Bandung, Medan, or another supported region, your data is processed according to local privacy law.

What We Collect on afb365

We collect data in two categories: information you provide and information we record automatically. When you register with afb365, you provide your name, email address, date of birth, phone number, and residential address. We request identity documents (national ID, passport) and address proof (utility bill, rental agreement) for account verification. These are mandatory before you can deposit or play games.

We record automatically: your IP address, device type, browser information, login timestamps, game activity, bet history, deposit and withdrawal records, and chat interactions with our support team. This automatic recording helps us prevent fraud, detect unauthorized access, and improve service quality. All automatic data is logged and retained in our afb365 systems.

Identity data

Your name, date of birth, national ID, and address. We use this for account verification and anti-money-laundering compliance.

Payment data

Your payment method details (DANA, e-wallet, mobile banking, local payment account reference). We do not store full card or bank account numbers—payment processors handle these securely.

Game data

Your bets, deposits, withdrawals, and game results. We retain this indefinitely for settlement disputes and regulatory reporting.

Behavioural data

Login times, device identifiers, IP addresses. We use this to detect fraud and unauthorized account access.

How We Use Your Data

We use your personal information for four main purposes. First, account management: we use your name, email, and contact number to operate your account, send transaction confirmations, and respond to support requests. Second, payment processing: we share payment details with online payment, e-wallet, mobile banking, local payment, and bank virtual-account processors (online payment, e-wallet, mobile banking, local payment) to complete your deposits and withdrawals. We do not store payment details beyond what is necessary for settlement.

Third, fraud prevention: we analyse your login patterns, device identifiers, and transaction history to detect and prevent unauthorized access and money laundering. If we flag suspicious activity, we may freeze your account pending verification. Fourth, regulatory compliance: we retain all account data for reporting to regulatory authorities where required by law in supported jurisdictions.

We do not use your data for marketing or advertising without your explicit consent. We do not share your game history or betting patterns with third parties, except where required by law. We do not sell demographic or behavioural data to data brokers.

We at afb365 keep your data confidential and use it only for the purposes described in this policy.

Third-Party Data Processors

We share your data with third parties only when necessary to provide our service. Our payment partners (online payment, e-wallet, mobile banking, local payment virtual account, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet processors) receive your payment details and transaction records to process deposits and withdrawals. Identity-verification vendors receive your national ID and address documents to verify your account during registration. These vendors are contractually bound to protect your data and use it only for verification purposes.

Our servers and databases may be located outside your jurisdiction. Data may be transferred across borders for storage, backup, and processing. By using afb365, you consent to this cross-border data transfer. We ensure all transfers are encrypted and secure.

We may disclose your data to law enforcement or regulatory authorities if required by court order or applicable law. We will disclose only the data legally required and will not inform you unless permitted by law. We do not proactively share your data with governments or authorities—disclosure occurs only in response to formal legal process.

Your Rights and Data Access

You have the right to access, correct, and delete your personal data, subject to legal and operational constraints. To request access to your afb365 data, contact our support team with your account email and verify your identity. We will provide a copy of your personal information within a few business days. To correct inaccurate data, update your account profile directly or contact support.

Deletion requests are honoured for non-essential data (name spelling, contact number changes). However, we retain identity documents, transaction records, and game history indefinitely as required for regulatory compliance and dispute resolution. We cannot delete this data even if you request it, as doing so would violate anti-money-laundering regulations.

You can request account closure at any time. Closing your account does not delete your data—we retain records as required by law. Your remaining balance is returned to your original payment method within a few business days.

Cookies and Tracking Technology

We use cookies to maintain your session, remember your login status, and improve your experience on afb365. These are essential cookies and cannot be disabled without losing functionality. We do not use tracking cookies or third-party analytics that follow your behaviour across other websites.

You can clear cookies from your browser settings. Clearing cookies will log you out of afb365 and may require you to re-enter your password on your next visit. We do not use cookies for advertising or marketing purposes.

Data Security and Retention on afb365

We encrypt all data transmission between your device and our servers using TLS 1.3 protocol. Your password is hashed using industry-standard algorithms and is never stored in plain text. Your account is protected by encryption and access controls. If you suspect unauthorized access to your afb365 account, contact support immediately and we will reset your password and review your account activity.

We retain data according to legal and operational requirements. Transaction records (deposits, withdrawals, game history) are retained indefinitely for settlement disputes and regulatory reporting. Identity documents are retained for as long as your account is active, plus a period after closure as required by anti-money-laundering law. Automatic data (IP addresses, login logs) is retained for 12 months, then deleted.

Data breaches are rare, but if we discover unauthorized access to your personal information, we will notify you by email and provide instructions on how to protect your account. We maintain cyber-insurance and conduct regular security audits to prevent breaches.

Jurisdiction and Policy Updates

This privacy policy applies to all users of afb365 services where they are available under local law. Because we operate under jurisdiction-restricted access, your data may be subject to different privacy rules depending on your location. Users in Jakarta, Surabaya, Bandung, Medan, and other supported jurisdictions should verify local privacy regulations applicable to online gaming platforms.

We may update this policy at any time to reflect changes in regulation or our practices. Material updates will be notified by email or through your account dashboard. Continued use of afb365 after notification means you accept the updated policy. We encourage you to review this page periodically.

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via email or live chat. We respond to privacy inquiries within three business days. Your trust is our foundation—we take data protection seriously and are committed to transparent practices.